Service and Support

We pride ourselves on the service and support that we supply to our customers. Here is a list of our major services. If your requirement is not listed then contact us!

Repairs and Upgrades: (Parts and Freight Excluded)

You Come to Us:        $60.00 per hour plus GST (Minimum Charge is $25.00)
We Come To You:      $70.00 per hour plus GST (Travelling time may apply outside Dargaville Borough Boundary)

Phone Support:

First 10 Mins                 Free then hourly rate applies

Networking Services:  

Server Based and Peer To Peer. We also have experience with and maintain industry specific networks such as those used in the motor vehicle industry!

Hourly rate at your place plus costs of design, network diagram creation and maintenance etc.

Industry Specific Application Software Error Detection and Correction.

We offer our clients with industry specific software full service and support. We cater for both DOS based and Windows based applications. Just because it's more than 5 years old doesn't mean we can't sort most problems!

Needs Analysis

Before you buy that new computer system for your home or business talk to us first. We can offer you professional advice on the equipment and software that will meet your needs at the most cost effective price.

This service includes standalone, local area networks, wide area networks and connectivity options.

Training

Yes we do training both at your place or ours. Our hourly rate is $60.00 per hour or you can hire our well equipped training room in Dargaville and 'do it yourself"

We have 7 computers plus a presenters computer networked together with Internet Access available on all machines. The presenters computer can also connect to our Video Projector.  To hire our Training Centre - Contact Us!

To learn more about our training services click here.

Routine Maintenance Programs

This valuable service is available to both home and business clients. We come to your place at a time that suits you - evenings or weekends are fine - and carry out routine maintenance on all your computers. Special discounts are available for multiple computers and long term contracts. Contact Us for More Information

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